Lorem ipsum dolor sit amet, consectetur adipisicing elit. Dignissimos vel explicabo asperiores voluptatem ipsam eius ipsa, distinctio quisquam pariatur excepturi ipsum cumque, doloremque ducimus velit quasi, non delectus voluptate qui.

Privacy Policy

DIUTRAVELLER RECOGNIZES THE IMPORTANCE OF PRIVACY OF ITS USERS AND ALSO OF MAINTIANING CONFIDENTIALITY OF THE INFORMATION PROVIDED BY ITS USERS.

THIS PRIVACY POLICY PROVIDES FOR THE PRACTICES FOR HANDLING AND SECURING USER’S PERSONAL INFORMATION BY DIUTRAVELLER AND AFFILIATES.

THIS PRIVACY POLICY IS APPLICABLE TO ANY PERSON (USER) WHO PURCHASE, INTEND TO PURCHASE, OR INQUIRE ABOUT ANY PRODUCT(S) OR SERVICE(S) MADE AVAILABLE BY DIUTRAVELLER THROUGH ANY DIUTRAVELLER’S CUSTOMER INTERFACE CHANNELS INCLUDING ITS WEBSITE, MOBILE SITE, MOBILE APP AND OFFLINE CHANNELS INCLUDING CALL CENTERS AND OFFICES (SALES CHANNELS).

HERE IS THE MEANING OF WEBSITE MEANS WEBSITE, MOBILE WEBSITE, MOBILE APP AND IOS.

BY USING OR ACCESSING THE WEBSITE OR OTHER CHANNELS, THE USER HEREBY AGREES WITH THE TERMS OF THIS PRIVACY POLICY AND THE CONTENTS HEREIN.

THIS PRIVACY POLICY DOES NOT APPLY TO ANY WEBSITE(S), LMOBILE SITES AND MOBILE APPS OF THIRD PARTIES, EVEN IF THEIR WEBSITES/PRODUCTS ARE LINKED TO OUR WEBSITE. USER SHOULD NOTE THAT INFORMATION AND PRIVACY PRACTICES OF DIUTRAVELLER’S BUSINESS PARTNERS, ADVERTISERS, SPONSORS OR OTHER SITES TO WHICH DIUTRAVELLER PROVIDES HYPERLINK(S), MAY BE MATERIALLY DIFFERENT FROM THIS PRIVACY POLICY. ACCORDINGLY, IT IS RECOMMENDED THAT USER REVIEW THE PRIVACY STATEMENTS AND POLICIES OF ANY SUCH THIRD PARTIES WITH WHOM THEY INTERACT.

THE INFORMATION AS DETAILED BELOW IS COLLECTED FOR DIUTRAVELLER TO BE ABLE TO PROVIDE THE SERVICES CHOSEN BY USER AND ALSO TO FULFILL OUR LEGAL OBLIGATIONS AS WELL AS OUR OBLIGATIONS TOWARDS THIRD PARTIES AS PER OUR USER AGREEMENT.

THE INFORMATION WHICH USER PROVIDE WHILE SUBSCRIBINBG TO OR REGISTERING ON THE WEBSITE, INCLUDING BUT NOT LIMITED TO INFORMATION ABOUT USER’S PERSONAL IDENTITY SUCH AS NAME, GENDER, MARITAL STATUS, RELIGION, AGE ETC., USER’S CONTACT DETAILS SUCH AS EMAIL ADDRESS, POSTAL ADDRESSES, FREQUENT FLYER NUMBER, TELEPHONE OR MOBILE NUMBER AND/OR FAX NUMBER. THE INFORMATION ALSO INCLUDE  SUCH AS USER’S BANKING DETAILS (INCLUDING BANKING DEBIT/CREDIT CARD) AND ANY OTHER INFORMATION RELATING TO USER’S INCOME AND/OR LIFESTYLE; BILLING INFORMATION PAYMENT HISTORY ETC. USER’S USERNAME AND PASSWORD, E-COMMERCE ACTIVITIES, BUYING BEHAVIOR, INFORMATION PERTAINING ANY OTHER TRAVELLER(S) FOR WHO USER MAKE A BOOKINGH THROUGH USER’S REGISTERED DIUTRAVELLER ACCOUNT. IN SUCH CASE USER MUST CONFIRM AND REPRESENT THAT EACH OF THE OTHER TRAVELLER(S) FOR WHOM A BOOKING HAS BEEN MADE, HAS AGREED TO HAVE THE INFORMATION SHARED BY USER DISCLOSED TO DIUTRAVELLER AND FURTHER BE SHARED BY DIUTRAVELLER WITH THE CONCERNED SERVICE PROVIDER(S). IN CASE OF VISA RELATED SERVICES, THEN COPIES OF USER’S PASSPORT, BANK STATEMENTS, ORIGINALS OF THE FILED IN APPLICATION FORMS, PHOTOGRAPHS, AND ANY OTHER INFORMATION WHICH MAY BE REQUIRED BY THE RESPECTIVE EMBASSY TO PROCESS USER’S VISA APPLICATION.

THE INFORMATION COLLECTED BY DIUTRAVELLER MAY BE USED WHILE MAKING A BOOKING, TO CONFIRM USER’S RESERVATIONS WITH RESPECTED SERVICE PROVIDERS,  TO KEEP USER INFORMED OF THE TRANSACTION STATUS, TO SEND BOOKING CONFIRMATIONS EITHER VIA SMS OR WHATSAPP OR ANY OTHER MESSAGING SERVICE, TO ALLOW OUR CUSTOMER SERVICE TO CONTACT USER IF NECESSARY, TO REQUEST FOR REVIEWS OF PRODUCTS OR SERVICES OR ANY OTHER IMPROVEMENTS, TO SENT VERIFICATION MESSAGE(S) OR EMAIL(S), TO VALIDATE USERS ACCOUNT AND TO PREVENT ANY MISUSE, TO CONTACT USERS BIRTHDAY/ANNIVERSARY TO OFFER A SPECIAL GIFT OR OFFER.

DIUTRAVELLER VALUE OPINIONS AND COMMENTS FROM OUR USERS AND FREQUENTLY CONDUCT SURVEYS, BOTH ONLINE AND OFFLINE. PARTICIPATION IN THESE SURVEYS IS ENTIRELY OPTIONAL. THE INFORMATION RECEIVED IS AGGREGATED, AND USED TO MAKE IMPROVEMENTS TO WEBSITE, OTHER SALES CHANNELS, SERVICES AND TO DEVELOP APPEALING CONTENT, FEATURES AND PROMOTIONS FOR MEMBERS BASED ON THE RESULTS OF THE SURVEYS.

MARKETING, PROMOTIONS, RESEARCH AND PROGRAMS HELP DIUTRAVELLER TO IDENTIFY USER’S PREFERENCE, DEVELOP PROGRAMS AND IMPROVE USER EXPERIENCE. DIUTRAVELLER FREQUENTLY SPONSORS PROMOTIONS TO GIVE ITS USERS THE OPPORTUNITY TO WIN GREAT TRAVEL AND TRAVEL RELATED PRIZES. PERSONAL INFORMATION COLLECTED BY DIUTRAVELLER FOR SUCH ACTIVITIES MAY INCLUDE CONTACT INFORMATION AND SURVEY QUESTIONS. WE USE SUCH PERSONAL INFORMATION TO NOTIFUY CONTEST WINNERS AND SURVEY INFORMATION TO DEVELOP PROMOTIONS AND PRODUCT IMPROVEMENTS. AS A REGISTERED USER, USER WILL ALSO OCCASSIONALLY RECEIVE UPDATES FROM US ABOUT FARE SALES IN USER’S AREA, SPECIAL OFFERWS, NEW DIUTRAVELLER SERVICES, OTHER NOTEWORTHY ITEMS (LIKE SAVING AND BENEFITS ON AIRFARES, HOTEL RESERVATIONS, HOLIDAY PACKAGES, CAR RENTALS AND OTHER TRAVEL SERVICES) AND MARKETING PROGRAMES.

IN ADDITION USER MAY LOOK FORWARD TO RECEIVING PERIODIC MARKETING EMAILS, NEWSLETTERS AND EXCLUSIVE PROMKOTIONS OFFERING SPECIAL DEALS.

FROM TIME TO TIME DIUTRAVELLER MAY ADD OR ENHANCE SERVICES AVAILABLE ON THE WEBSITE. TO THE EXTENT THESE SERVICES ARE PROVIDED AND USED BY USER, DIUTRAVELLER WILL USE THE PERSONAL INFORMATION YOU PROVIDE TO FACILITATE THE SERVICE(S) REQUESTED. 

DIUTRAVELLER MAY FROM TIME TO TIME LAUNCH REWARD PROGRAMS BY WAY OF WHICH USERS MAY STAND TO WIN TRAVEL RELATED REWARDS OR OTHER REWARDS. DIUTRAVELLER MAY USE USER’S PERSONAL INFORMATION TO ENROLL USER’S  IN THE REWARD PROGRAM AND STATUS OF THE SAME WILL BE VISIBLE EACH TIME TO LOG IN TO THE WEBSITE. DEPENDING ON THE REWARD PROGRAM, EACH TIME USER MAY WIN A REWARD, DIUTRAVELLER MAY SHARE USER’S PERSONAL INFORMATION WITH A THIRD PARTY THAT WILL BE RESPONSIBLE FOR FULFILLING THE REWARD TO YOU. USER MAY HOWEVER CHOOSE TO OPT OUT OF SUCH REWARD PROGRAMS BYU WRITING TO DIUTRAVELLER. FOR VARIOUS PURPOSES SUCH AS FRAUD DETECTION, OFFERING BOOKINGS ON CREDIT ETC. DIUTRAVELLER AT TIMES MAY VERIFY INFORMATION OF CUSTOMERS ON SELECTIVE BASIS, INCLUDING THEIR CREDIT INFORMATION. ADDITIONALLY, DIUTRAVELLER MAY SHARE USERS PERSONAL INFORMATION OR AGGREGATED DATA TO A THIRD PARTY THAT DIUTRAVELLER MAY ENGAGE TO PERFORM CERTAIN TASKS ON ITS BEHALF, INCLUDING BUT NOT LIMITED TO PAYMENT PROCESSING, DATA HOSTING, DATA PROCESSING AND ASSESSING CREDIT WORTHINESS FOR OFFERING BOOKINGS ON CREDIT.

DIUTRAVELLER WILL RETAIN USER’S PERSONAL INFORMATION ON ITS SERVERS FOR AS LONG AS IS REASONABLY NECESSARY FOR THE PURPOSES LISTED IN THIS POLICY IN SOME CIRCUMSTANCES DIUTRAVELLER MAY RETAIN USER’S PERSONAL INFORMATION FOR LONGER PERIODS OF TIME FOR INSTANCE WHERE DIUTRAVELLER ARE REQUIRED TO DO SO IN ACCORDANCE WITH ANY LEGAL, REGULATORY,TAX OR ACCOUNTING REQUIREMENTS.

DIUTRAVELLER USES COOKIES TO PERSONALIZE USER’S EXPERIENCE ON THE WIBSITE AND THE ADVERTISEMENTS THAT MAY BE DISPLAYED. COOKIES ARE SMALL PIECES OF INFORMATION THAT ARE STORED BY USER’S BROWSER ON USER’S DEVICE’S HARD DRIVE. COOKIES ALLOW DIUTRAVELLER TO SERVE USER BETTER AND MORE EFFICIENTLY. COOKIES ALSO ALLOW EASE OF ACCESS, BY LOGGING USER IN WITHOUT HAVING TO TYPE USER’S LOGIN NAME EACH TIME (ONLY USER NEED PASSWORD) DIUTRAVEL SUPPORTS USER’S RIGHT TO BLOCK ANY UNWANTED INTERNET ACTIVITY, SO USER CAN BLOCK ANY TIME TO DIUTRAVELLER.

DIUTRAVELLER SHALL SHARE USER’S INFORMATION  WITH THE END SERVICE PROVIDERS LIKE AIRLINES, HOTELS, BUS SERVICE PROVIDERS, CAB RENTALS, OR ANY OTHER SERVICE PROVIDERS WHO ARE RESPONSIBLE FOR FULFILLING USER’S BOOKING.

USERS MAY NOTE THATWHILE MAKING BOOKING WITH DIUTRAVELLER USER AUTHORIZE DIUTRAVELLER TO SHARE USER’S INFORMATION WITH THE SAID SERVICE PROVIDERS AND SUPPLIERS. IT IS PERTINENT TO NOTE THAT DIUTRAVELLER DOES NOT AUTHORIZE THE END SERVICE PROVIDER TO USE USER’S INFORMATION FOR ANY OTHER PURPOSE(S) EXCEPT AS MAY BE FOR FULFILLING THEIR PART OF SERVICE. HOWEVER HOW THE SAID SERVICE PROVIDERS USE THE INFORMATION SHARED WITH THEM IS BEYOND THE PURVIEW AND CONTROL OF DIUTRAVELLER AS THEY PROCESS PERSONAL INFORMATION AS INDEPENDENT DATA CONTROLLERS, AND HENCE DIUTRAVELLER CANNOT BE MADE ACCOUNTABLE FOR THE SAME. USERS ARE THEREFORE ADVISED TO REVIEW THE PRIVACY POLICIES OF THE RESPECTIVE SERVICE PROVIDER WHOOSE SERVICE USER CHOOSED TO AVAIL.

DIUTRAVELLER DOES NOT SELL OR RENT INDIVIDUAL CUSTOMER NAMES OR OTHER PERSONAL INFORMATION OF USERS TO THIRD PARTIES EXCEPT SHARING OF SUCH INFORMATION WITH OUR BUSINESS/ALLIANCE PARTNERS OR VENDORS WHO ARE ENGAGED BY DIUTRAVELLER FOR PROVIDING VARIOUS REFERRAL SERVICES AND FOR SHARING PROMOTIONAL AND OTHER BENEFITS TO DIUTRAVELLER CUSTOMERS FROM TIME TO TIME LBASIS THEIR BOOKING KHISTORY WITH DIUTRAVELLER.

IN THE INTERESTS OF IMPROVING PERSONALIZATION AND SERVICE EFFICIENCY, DIUTRAVELLER MAY, UNDER CONTROLLED AND SECURE CIRCUMSTANCES, SHARE USERS PERSONAL INFORMATION WITH DIUTRAVELLER’S AFFILIATE OR ASSOCIATE ENTITIES.

IF THE ASSETS OF DIUTRAVELLER ARE ACQUIRED,  DIUTRAVELLER’S CUSTOMER INFORMATION MAY ALSO BE TRANSFERRED TO THE ACQUIRER DEPENDING UPON THE NATURE OF SUCH ACQUISITION IN ADDITION, AS PART OF BUSINESS EXPANSION/DEVELOPMENT/RESTRUCTURING OR FOR ANY OTHER REASON WHATSOEVER, IF DIUTRAVELLER DECIDE TO SELL/TRANSFER/ASSIGN DIUTRAVELLER BUSINESS, ANY PART THEREOF, ANY OF DIUTRAVELLER’S SUBSIDIARIES OR ANY BUSINESS UNITS, THEN AS PART OF SUCH RESTRUCTURING EXERCISE CUSTOMER INFORMATION INCLUDING THE PERSONAL INFORMATION COLLECTED HEREIN SHALL BE TRANSFERRED ACCORDINGLY.

DIUTRAVELLER MAY ALSO SHARE CERTAIN FILTERED PERSONAL INFORMATION TO DIUTRAVELLER’S CORPORATE AFFILIATES OR BUSINESS PARTNERS WHO MAY CONTACT THE CUSTOMERS TO OFFER CERTAIN PRODUCTS OR SERVICES, WHICH MAY INCLUDE FREE OR PAID PRODUCTS/SERVICES, WHICH WILL ENABLE THE CUSTOMER TO HAVE BETTER TRAVEL EXPERIENCE OR TO AVAIL CERTAIN BENEFITS SPECIALLY MADE FOR DIUTRAVELLER CUSTOMERS.

OCCASIONALLY, DIUTRAVELLER WILL HIRE A THIRD PARTY FOR MARKET RESEARCH, SURVEYS ETC. AND WILL PROVIDE INFORMATION TO THESE THIRD PARTIES SPECIALLY FOR USE IN CONNECTION WITH THESE PROJECTS. THE INFORMATION (INCLUDING AGGREGATE COOKIE AND TRACKING INFORMATION) DIUTRAVELLER PROVIDE TO SUCH THIRD PARTIES, ALLIANCE PARTNERS, OR VENDORS ARE PROTECTED BY CONFIDENTIALITY AGREEMENTS AND SUCH INFORMATION IS TO BE USED SOLELY FOR COMPLETING THE SPECIFIC PROJECT, AND IN COMPLIANCE WITH THE APPLICABLE REGULATIONS.

BY LAW, REQUIRED BY ANY ENFORCEMENT AUTHORITY FOR INVESTIGATION, BY COURT ORDER OR IN REFERENCE TO ANY LEGAL PROCEE DIUTRAVELLER MAY DISCLOSE OF INFORMATION.

DIUTRAVELLER MAY DISCLOSE OF INFORMATION TO CONDUCT DIUTRAVELLER BUSINESS.

DIUTRAVELLER MAY DISCLOSE OF INFORMATION FOR REGULATORY, INTERNAL COMPLIANCE AND AUDIT EXERCISE(S).

DIUTRAVELLER MAY DISCLOSE OF INFORMATION TO SECURE OF SYSTEMS.

DIUTRAVELLER MAY DISCLOSE OF INFORMATION TO INFORCE OF PROTECT DIUTRAVELLER’S RIGHT OR PROPERTIES OF DIUTRAVELLER OR ANY OR ALL OF ITS AFFILIATES, ASSOCIATES, EMPLOYEES, DIRECTORS OR OFFICERS OR WHEN DIUTRAVELLER HAVE REASON TO BELIEVE THAT DISCLOSING PERSONAL INFORMATION OF USER(S) IS NECESSARY TO IDENTIFY, LCONTACT OR BRING LEGAL ACTION AGAINST SOMEONE WHO MAY BE CAUSING INTERFERENCE WITH DIUTRAVELLER’S RIGHTS OR PROPERTIES, WHETHER INTENTIONALLY OR OTHERWISE, OR WHEN ANYONE ELSE COULD BE HARMED BY SUCH ACTIVITIES.

SUCH DISCLOSURE AND STORAGE MAY TAKE PLACE WITHOUT USER’S KNOWLEDGE. IN THAT CASE DIUTRAVELLER SHALL NOT BE LIABLE TO USER OR ANY THIRD PARTY FOR ANY DAMAGES HOWSOEVERR ARISING FROM SUCH DISCLOSURE AND STORAGE.

ALL PAYMENTS ON THE WEBSITE ARE SECURED. THIS MEANS ALL PERSONAL INFORMATION USER PROVIDE IS TRANSMITTED USING TLS(TRANSPORT LAYER SECURITY) ENCRYPTION.TSL IS A PROVEN CODING SYSTEM THAT USER’S BROWSER AUTOMATICALLY ENCYPT, OR SCRAMBLE DATA BEFORE USER SEND IT TO DIUTRAVELLER.

USER MUST ATLEAST 18 YEARS OF AGE TO TRANSACT DIRECTLY WITH DIUTRAVELLER AND ALSO TO CONSENT TO THE PROCESSING OF USER’S PERSONAL DATA.

DIUTRAVELLER RESERVE THE RIGHTS TO REVISE THE PRIVACY POLICY FROM TIME TO TIME TO SUIT VARIOUS LEGAL, BUSINESS AND CUSTOMER REQUIREMENT.

USERS MAY ALWAYS SUBMIT CONCERNS REGARDING THIS PRIVACY POLICY VIA EMAIL TO DIUTRAVELLER AT SUPPORT@DIUTRAVELLER.COM. DIUTRAVELLER SHALL ENDEAVOR TO RESPOND TO ALL REASONABLE CONCERNS AND INQUIRES.